Password Reset

Recover access to your Focusly account by resetting your password.

When You Need Password Reset

You may need to reset your password if:

• You forgot your password
• Your account was compromised
• You want to update to a stronger password
• You're locked out after too many failed login attempts

How to Reset Your Password

Step 1: Access Reset Page

1. Go to focusly.one
2. Click Sign In
3. Click Forgot Password? link (below the login form)

Step 2: Enter Your Email

1. Enter the email address associated with your Focusly account
2. Click Send Reset Link
3. You'll see a confirmation: "Password reset email sent"

Important: The email must match the one you used to sign up.

Step 3: Check Your Email

1. Check your email inbox
2. Look for email from noreply@focusly.one
3. Subject: "Reset your Focusly password"
4. Check spam/junk folder if not in inbox

The email includes:

• Password reset link
• Link expiration time (1 hour)
• Security instructions

Step 4: Click Reset Link

1. Open the password reset email
2. Click the Reset Password button or link
3. You'll be redirected to Focusly's reset page

Important: The link expires in 1 hour for security.

Step 5: Create New Password

1. Enter your new password
2. Confirm by entering it again
3. Click Reset Password

Password requirements:

• Minimum 6 characters
• No maximum length
• Can include letters, numbers, symbols

Tips for strong passwords:

• Use at least 12 characters
• Mix uppercase and lowercase letters
• Include numbers and symbols
• Avoid common words or patterns
• Don't reuse passwords from other sites

Step 6: Log In

1. You'll see confirmation: "Password reset successful"
2. Return to the login page
3. Log in with your new password
4. Access your account normally

Reset Link Expiration

Password reset links expire after 1 hour for security.

If Your Link Expired

1. Return to the Forgot Password page
2. Enter your email again
3. Request a new reset link
4. Check your email
5. Click the new link promptly

Note: You can request a new link as many times as needed.

Troubleshooting

I didn't receive the reset email

Check Spam/Junk Folder

• Email filters may catch automated emails
• Look in "Spam", "Junk", or "Promotions" folders
• Mark as "Not Spam" for future emails

Verify Email Address

• Ensure you entered the correct email
• Use the same email you signed up with
• Check for typos

Wait a Few Minutes

• Email delivery can take 1-5 minutes
• Try refreshing your inbox
• Check again after 5 minutes

Try Requesting Again

• Return to forgot password page
• Re-enter your email
• Click send reset link again

Check Email Provider Issues

• Some providers block automated emails
• Try adding noreply@focusly.one to contacts
• Check email account isn't full

The reset link doesn't work

Link Expired

• Links expire after 1 hour
• Request a new reset link
• Use it immediately

URL Broken

• Email clients may break long URLs across lines
• Copy the entire URL from email
• Paste into browser manually

Browser Issues

• Clear cache and cookies
• Try a different browser
• Use incognito/private mode
• Disable browser extensions

Already Used

• Each link can only be used once
• Request a new link if needed

"Invalid or expired token" error

This means:

• Link has expired (>1 hour old)
• Link was already used
• Link is malformed

Solution: Request a new password reset link

"Email not found" error

This means:

• No account exists with that email
• You may have signed up with a different email
• Email may have a typo

Solutions:

• Double-check email address
• Try alternative email addresses you use
• Create a new account if needed

Password reset succeeded but can't log in

Wait a Moment

• Give the system a few seconds to update
• Refresh the page
• Try logging in again

Check Password Carefully

• Ensure Caps Lock is off
• Check for extra spaces
• Verify you're using the new password

Clear Browser Data

• Clear cookies and cache
• Close and reopen browser
• Try logging in again

Account locked after too many attempts

If you enter the wrong password too many times:

• Account is temporarily locked for security
• Wait 15-30 minutes
• Use password reset instead of guessing

Security Best Practices

Creating a Strong Password

DO:

• ✅ Use a password manager
• ✅ Create unique passwords for each service
• ✅ Use 12+ characters
• ✅ Mix character types (upper, lower, numbers, symbols)
• ✅ Use passphrases (e.g., "Correct-Horse-Battery-Staple")

DON'T:

• ❌ Use common words or patterns
• ❌ Reuse passwords from other sites
• ❌ Share your password with anyone
• ❌ Use personal information (birthdate, name, etc.)
• ❌ Use sequential numbers or letters

Protecting Your Account

• Enable password manager: Generate and store strong passwords
• Never share: Keep your password private
• Update regularly: Change password if compromised
• Watch for phishing: Only reset via focusly.one
• Use unique passwords: Different for every site

Recognizing Phishing Attempts

Legitimate password reset emails:

• ✅ Come from noreply@focusly.one
• ✅ Link goes to focusly.one
• ✅ Only sent when you request it
• ✅ Professional formatting and grammar

Suspicious emails:

• ❌ From different email addresses
• ❌ Link to unfamiliar domains
• ❌ You didn't request it
• ❌ Poor grammar or urgent language
• ❌ Asks for personal information in email

If you receive a suspicious email:

1. Don't click any links
2. Don't provide any information
3. Delete the email
4. If concerned, go directly to focusly.one and log in
5. Change password if you think you've been compromised

Changing Password (When Logged In)

If you can log in but want to change your password:

Current Process

Currently, to change your password while logged in:

1. Use the password reset flow
2. Request reset link via email
3. Follow standard reset process

Note: In-app password change feature may be added in the future.

Account Recovery

If You No Longer Have Access to Your Email

This is a difficult situation because:

• Email verification is required
• Password reset requires email access
• No alternative recovery methods currently

Options:

1. Regain email access: Contact your email provider
2. Create new account: Sign up with current email address

Future features may include:

• Alternative recovery methods
• Email address changes
• Account recovery support

If You Forgot Your Email Address

Try common emails:

• Personal email accounts (Gmail, Outlook, etc.)
• School/university email
• Work email
• Old email addresses

Check saved passwords:

• Browser password manager
• Password manager apps
• May show associated email

Create new account:

• If unable to find original email
• Use current primary email
• Start fresh

Multiple Failed Reset Attempts

Reset Request Limits

To prevent abuse:

• No strict limit on reset requests
• Reasonable use expected
• Excessive requests may be flagged

If Reset Keeps Failing

1. Verify email address: Triple-check spelling
2. Wait 5 minutes: Allow time for email delivery
3. Try different browser: Rule out browser issues
4. Check email settings: Ensure emails aren't blocked
5. Contact support: If persistent issues

Frequently Asked Questions

How long does the reset link last?

Reset links expire after 1 hour for security.

Can I use the same reset link multiple times?

No, each link can only be used once.

Will resetting my password delete my data?

No, all your outputs and folders are preserved.

Do I need to verify my email again after reset?

No, verification status is maintained.

Can I reset password without email access?

No, email access is currently required for password reset.

What if I never received the reset email?

Check spam folder, verify email address, and try requesting again. Add noreply@focusly.one to contacts.

Can someone else reset my password?

They would need access to your email account. Keep your email secure.

How often can I reset my password?

As often as needed, though frequent resets aren't recommended.

Will I be logged out of other devices?

Password reset doesn't automatically log you out of other sessions.

After Resetting Password

Immediate Next Steps

1. Log in with new password
2. Verify access to all features
3. Update password manager if you use one
4. Consider updating security questions/info

Securing Your Account

• Store new password safely
• Don't write it down insecurely
• Don't share with others
• Consider enabling additional security if available

If Reset Was Due to Compromise

1. Check account for unauthorized activity
2. Review recent outputs and changes
3. Monitor account for suspicious activity
4. Consider if other accounts may be compromised

Related Resources

• Email Verification - Verify your account
• Account Setup - Creating your account
• Troubleshooting - Common issues and solutions
• FAQ - Frequently asked questions

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